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IT Made Easy for Retail and Restaurant Operators

Restaurant Phone Ordering is Making a Comeback

By Richard JB Campbell | September 8, 2020

There was a time, which seems so long-ago now, that the restaurant industry was thriving. New restaurants opened on a daily basis. They featured new ideas, technology, and formats to draw in customers. When one restaurant would shutdown, it seemed two more would take its place. Then the COVID-19 pandemic hit, and many of those…

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Offering Contactless Payments During the Coronavirus Pandemic

By Richard JB Campbell | July 24, 2020

As the Coronavirus pandemic continues across the U.S., Quick Service Restaurants (QSR) are adapting to stay safe for customers and employees and competitive in this new landscape. Since COVID-19 isn’t showing any signs of going away soon, QSR are pivoting to the new normal to continue uninterrupted operations. Quick service and fast casual restaurants are…

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Update Your Drive-Thru for the COVID-19 Era

By Richard JB Campbell | June 9, 2020

The COVID-19 pandemic is catapulting an investment in technology to quickly transform the food service industry. With national and state health department guidelines on social distancing, Quick Service Restaurants are hustling to shift priorities on to-go orders. While there is an uptick in curbside pickup and delivery orders made via phone or Internet, restaurants with…

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Online Food Ordering Apps: Opportunities & Pitfalls for Restaurant Operations

By Richard JB Campbell | September 24, 2019

It’s never been easier for us humans to find food. Because Internet, a few easy clicks on an iPhone via an online food ordering app can now produce a fully prepared meal that is delivered to the front door within 30-50 minutes. The Internet Makes It Possible Online food ordering apps like UberEATS, GrubHub, and…

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