Your Very Own Human Support Team, Day or Night!

Whether you run into issues during work hours and after closing, a live SymplyFi support member will be available to help 24 hours a day, 7 days a week.

One Total Store IT Solution from One Company

Live Service & Support, Day or Night

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Talk to a Human Anytime

Talk to a LIVE agent every time you call SymplyFi. You have peace of mind knowing you can access support when you need it.

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Continuous System Monitoring

Continuous monitoring of all your restaurant technology is backed by actual humans to make sure everything keeps running smoothly at your restaurants. 

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Dedicated Service 24/7

Your stores get a dedicated SymplyFi Support team. You'll talk to the same agents from start to finish.

Run Your Business with a Trusted Support Team

Whether you operate two restaurants, a dozen stores, or hundreds of franchise units, SymplyFi can become part of your team!

 

We make it easy for you to manage and scale multiple QSR locations by providing a single, unified, turnkey IT solution from just one company — not just a bunch of products bundled together from multiple vendors.

We even talk directly to your franchisor, POS vendor, and other third-party providers to make sure all your connected devices work together as one. When your stores' Internet & phone services are simplified, running your business becomes so much easier.

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Quit Worrying About Store IT

SymplyFi's In-Store IT Support

  • A Solution that Grows with You

    SymplyFi delivers a consistent store IT network, telephone, and guest WiFi configuration for your stores. Just plug it in and we take care of the rest!

  • Central Helpdesk

    No more chasing service providers or vendors... one call to SymplyFi takes care of all your IT issues.

  • Works with All Your Devices

    POS systems, phones, computers, ticket printers & more can all be connected to your secure SymplyFi network. We Coordinate with Your Franchisor, Service Providers, & Third-Party Technology Vendors to Assure Compatibility & Security.

  • Lower Operational Costs

    SymplyFi customers report a higher quality service at 40% average annual savings on the cost of voice, data, WiFi, Internet, and IT services.

  • Franchisor & POS System Configuration

    Everything works smoothly from the start, because SymplyFi talks directly with your franchisor, POS provider, and other outside vendors before installation to pre-configure your new network to their specifications. 

  • 24/7 System Monitoring

    SymplyFi proactively monitors your network to detect and quickly resolve any issues, often before you even notice a problem. No more wasted time on the phone with various service providers. 

  • One Solution = One Bill

    A single, seamless telecom & IT platform means you only get one, easy-to-manage monthly bill from one company.

  • Security is Central to Our Platform

    SymplyFi hardware is delivered to you completely configured with Firewall & PCI Compliance built-in.

  • Always-On Internet

    Your critical systems keep running, even during local internet outages with SymplyFi's built-in, automatic 4G LTE failover.

  • It's Personal

    We'll work one-on-one with you and your team to make sure everyone is successful with the SymplyFi platform. Plus, we offer hands-on, onsite technical support upon request.

Get 24/7 Live Support

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Start with SymplyFi, today!

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