CateringQ Phone System

Frustration-Free Call Center Solutions

SymplyFi's Virtual Catering Assistant with Auto Attendant, starting at


Automated Answering

SymplyFi sorts all of it out for you! Your catering calls are automatically answered and routed to the appropriate line. Calls may be routed to any phone number.

Dynamic CateringQ Agents

Cut down on overhead. Your employees can login and logout of the systems, from anywhere, on any phone... no app required!

Unlimited CateringQ Agents

The sky is the limit when it comes to taking your phone orders. There are no restrictions to the number of agents you can have logged in at once.

Multiple Menu Options

Your customers will get quick answers! You can add multiple custom Interactive Voice Response (IVR) menu options to route calls based on caller input.

Keep Your Numbers

We're here to solve your headaches, not create more problems. You can keep all of your current catering telephone numbers.

Track It!

System reporting lets multiple telephone numbers be used to track specific marketing campaigns.

No More Endless Ringing

Play custom announcements and music while an unlimited number of customers wait for your next available agent. Unanswered calls can be sent to voicemail or forwarded if no agents are available.

Never Miss an Order

Customer voicemails can be delivered directly to any designated email inbox, making it easy to review and sort important messages and orders.

Unlimited Local Calls

We don't nickel-and-dime you. No 'per-minute' charges for calls to your local phone numbers.

Robust Reporting

SymplyFi's weekly CateringQ usage report is delivered straight to your inbox and details the number of calls and transfers each store receives.

Technical Support

If anything goes wrong, you're covered! Just reach out to us, 24/7 via telephone, email or online chat.


No matter how many calls you expect to receive, our infrastructure easily grows to accommodate your needs.

100% Uptime Guarantee

SymplyFi's platform is so reliable, we guarantee 100% uptime!

Catering Call Center Plans Built Just for You


$39 / Month

  • Supports up to 5 Stores

  • 1 Local Phone Number New or Ported
  • 2 Lines
    up to 2 Concurrent Calls with Agents
  • Includes Core CateringQ Features:
  • - Automated Answering & Call Routing
  • - Multiple Menu Options
  • - Keep Your Current Catering Number
  • - Voicemail Messages Sent to Email
  • - Unlimited # of Callers in Queue
  • - Unlimited Local Minutes
  • - Weekly CateringQ Reports
  • - Technical Support
  • $39 Setup Fee


$79 / Month

  • Supports up to 20 Stores

  • 2 Local Phone Numbers New or Ported
  • 3 Lines
    up to 3 Concurrent Calls with Agents
  • Includes All STARTING CateringQ Features
  • - After-Hours Call Routing
  • - Unlimited Callers On-Hold - No Busy Signals!
  • - Free Professional IVR Greeting
  • - Advanced Multi-Level Menu Options
  • - Multiple CateringQ Option
  • - Optional Telephone Handsets
    for Dedicated Agents
  • - Call Recording
  • $79 Setup Fee


$149 / Month

  • Supports Unlimited Stores

  • 4 Local Phone Numbers New or Ported
  • 6 Lines
    up to 6 Concurrent Calls with Agents
  • 1 Toll-Free Number Included New or Ported
  • 1000 Toll-Free Minutes per Month
  • Includes All GROWING CateringQ Features
  • - Calling from Smartphones, PC &Tablets
  • - Realtime Call Center Monitoring
  • - Advanced CateringQ Call Center Reports
  • - Custom IVR Greeting
  • $139 Setup Fee


Custom Priced Solutions Available for More Complex Requirements & Features

Feature Rich

Call Center Solutions

Crisp phone calls. Reliable connection.

SymplyFi is more than just phone lines, it is a complete phone system and PBX. Our solution is built on proprietary networking technology which delivers the highest quality of phone calls with features designed specifically for restaurant catering operations.

Symply Reliable

Monitored Phone Systems

Spend less time troubleshooting technical issues and more time running your business.

The days of worrying about your VoIP & Telephony connections are over! Maximize productivity everyday with a phone system that's always up and functioning 100%, because we're proactively monitoring it around-the-clock.  

Track Performance

Weekly Queue Reporting

You can't improve what you don't measure!

Get a weekly CateringQ usage report emailed automatically every week. Set the KPIs most important to your team and receive details on answered call percentages, call & transfer numbers, and number of transfers each store receives. 

Optional Plan Add-Ons



Professional Recording
up to 75 Words



Additional Phone Lines
$25 Set-Up Fee 


Local Number

Additional Local Number
$15 Set-Up Fee 



Includes 500 Mins/Month
$10 Set-Up Fee 



Get Detailed Weekly Queue Reports
$50 Set-Up Fee 



Get More Control with a PBX Operator Panel
$50 Set-Up Fee 



Monitor & Store Call Recordings
1 Week Archive

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